Ordering & Payments

Ordering & Payments

How Do I Place an Order and Pay?

 

All products are in stock and ready for dispatch unless otherwise stated.

Click here to view your cart.

Availability

To avoid disappointment and delays you can only order items that we have in stock.

Our site tells you if an item is out of stock in a particular size – unfortunately we cannot guarantee that new stock will become available.

How to Order

Browse the shop by clicking on the product categories in the navigation at the top of the screen. Click on product pictures to see more information and to load a larger picture.

When you find a product you want to buy, click the “Add to cart” button to add it to your basket.

The item will now be shown in your shopping basket on the right of the screen. The total cost of items in the basket will be calculated automatically. Remember that all prices include VAT

When you have finished shopping, click the ‘Go to Checkout’ link.

You can place an order online and pay on delivery (Abuja only) or transfer directly to the Ruki’s account which will be provided upon completion of the process.

Once an order is placed on our website we are unable to make changes or additions.

Bulk Order

All wholesale/retail products are based on pre-book and processed within a 14-day span.Click here to place your bulk purchase orders.

After I have Ordered

As soon as you place an order, you will receive a confirmation e-mail. The e-mail will list the products you have bought, your order total and the billing and delivery address.

Please double-check the information and if anything is wrong, please contact us as soon as possible.

When your order is dispatched, you will receive another e-mail with your courier tracking code so you can monitor your delivery.

Security and Privacy

We value your personal security as much as you do. That’s why we will never share your details with any other companies. Your name, address and details are kept secure at all times.

Returns & Refunds

Exchanged goods are sent out free of charge (within Abuja).

Please note we do not refund any shipping costs applied to your original order should you chose to make a partial or full return. 

If you have any questions about returning your goods please contact customercare@rcollections.com.ng or call us Monday to Friday 9am to 6.00 pm on +234 80 57128131.

RUKI’S LINGERIE SIZE GUIDE

BODY PART

SIZE 6

SIZE 8

SIZE 10

SIZE 12

SIZE 14

SIZE 16

 

 

BUST

32

34

36

38

40-42

42-44

 

 

STRAP

4 1/2

5

6

6 1/2

6 1/2

6 1/2

 

 

UNDER BUST

12

13

13

14

14

15

 

 

SHOULDER

13

14

14

15

16

17

 

 

LENGTH (BABYDOLL)

30

30

30

30

32

32

 

 

TROUSER LENGTH

30

30

30

30

30

30

 

 

ROMPER LENGTH

30

30

30

30

32

32

 

 

HIP

34

36

38

41

43

44

 

 

CROTCH

6

7

7 1/2

8

8

9

 

 

SHORT SLEEVE

11

11

11

11

11

11

 

 

LONG SLEEVE

22 1/2

22 1/2

22 1/2

22 1/2

22 1/2

22 1/2

 

 

TOP LENGTH

Long-35

Short- 20

35

 

20

35

 

20

35

 

20

35

 

20

35

 

20

 

 

THIGH

 

 

 

 

 

 

 

 

KIMONO LENGTH

55

55

55

55

57

57

 

 

SMALL (S)- SIZE 6

MEDIUM (M)- SIZE 8

LARGE (L)- SIZE 10 & 12

EXTRA LARGE (XL)- SIZE 14

EXTRA EXTRA LARGE (XXL)- SIZE 16 & 18